Repair requests
Minnesota repair rights: what your landlord owes you, and by when
If something in your unit is broken and messages keep going unanswered, the frustrating part usually isn't the repair itself — it's not knowing what you're actually entitled to. Here's the short, honest version.
The covenants of habitability
Every residential lease in Minnesota carries three promises the landlord cannot write out of the lease. Under Minn. Stat. § 504B.161, your landlord must:
- ·Keep the unit fit to live in.
- ·Keep it in reasonable repair — unless the damage was caused by you or your guests.
- ·Maintain it in compliance with state and local health and safety codes.
These apply whether or not your lease mentions them, and a clause asking you to waive them is unenforceable.
How long does a landlord have to fix it?
Minnesota law generally says "a reasonable time," not a fixed number of days — and reasonable depends on how badly the problem affects your safety. The practical rule of thumb tenant advocates use looks like this:
| Problem | Urgency | Typical expectation |
|---|---|---|
| No heat in cold weather | Emergency | Same day / 24 hours |
| No running or hot water | Emergency | 24 hours |
| Sewage backup, gas leak, no lock on a door | Emergency | Immediately |
| Persistent leak, mold, pests, broken appliance | Urgent | About 14 days |
| Cosmetic or non-safety issues | Routine | 14–30 days |
These are practical expectations, not guaranteed statutory deadlines. What makes them stick is a written record showing when you asked and how long the landlord had.
Heat: the legal minimum
Heat has its own rule. Under Minn. Stat. § 504B.161, a landlord must provide heat at a minimum of 68°F in all habitable rooms from October 1 through April 30. Use these tiers to gauge how seriously to take the situation:
- ·Below 60°F: treat as an immediate emergency — file an Emergency Tenant Remedies Action (ETRA) after giving 24 hours' notice.
- ·60–67°F: below the legal minimum but not immediately dangerous — send a formal written repair notice citing § 504B.161.
- ·68°F and above: meets the legal requirement.
Read the thermostat in the middle of a habitable room, away from drafts and exterior walls, and photograph the reading.
Put it in writing — this is the whole ballgame
A phone call that goes nowhere leaves no evidence. A dated written request does three things at once: it starts a clock, it removes any "I never knew" defense, and it becomes an exhibit if you ever end up in front of a judge or a housing inspector.
Your written request should include:
- 1.Today's date and your full unit address.
- 2.A specific description of the problem — "no heat, thermostat reads 54°F", not "the heat is off."
- 3.When it started and any earlier times you reported it.
- 4.A clear deadline and how you want to be contacted.
- 5.Dated photos or a short video attached.
Send it by email or text so it timestamps itself, and keep a copy for yourself. If you hand-deliver or mail it, photograph the letter and the envelope.
If the deadline passes
You have real options, roughly in order of escalation:
- ·Call your city inspector. A code violation on file is independent, official evidence and often moves a landlord faster than anything you can write.
- ·Send an escalation letter referencing § 504B.161, your earlier dated request, and the inspection.
- ·File a rent escrow or tenant remedies action. Minnesota lets tenants pay rent into court instead of to the landlord until repairs are made. Talk to HOME Line first — the paperwork has strict requirements.
One thing not to do: stop paying rent on your own. Withholding rent outside the court escrow process is the fastest way to turn a repair problem into an eviction case.
The Emergency Tenant Remedies Action (ETRA)
When the problem is severe, Minnesota gives you a faster path than rent escrow. Under Minn. Stat. § 504B.381, Subd. 1 (effective January 1, 2024), a tenant may file an Emergency Tenant Remedies Action (ETRA) — an expedited emergency court petition — if a government unit has revoked a rental license or issued a condemnation or uninhabitability notice, or if the unit has any of the following:
- ·A serious infestation
- ·Loss of running water
- ·Loss of hot water
- ·Loss of heat
- ·Loss of electricity
- ·Loss of sanitary facilities
- ·A nonfunctioning refrigerator
- ·A nonfunctioning air conditioner (if included in the lease)
- ·No functioning elevator (if included in the lease)
- ·Any condition, service, or facility that poses a serious and negative impact on health or safety
The tenant must attempt to give the landlord at least 24 hours' notice before filing. This is distinct from — and faster than — the standard Rent Escrow process, which requires 14 days' notice under § 504B.385. Where the urgency table above sorts problems by how fast a landlord should respond, ETRA is the tool for the emergency tier when they don't. Talk to HOME Line before filing — the paperwork has strict requirements.
You're protected from retaliation
If your landlord raises the rent, cuts services, or moves to evict you within 90 days of filing a written complaint about a violation — such as a repair request that cites a code or covenant violation, or a report to a housing inspector — Minnesota law presumes retaliation and puts the burden on them to prove otherwise. Under Minn. Stat. § 504B.441, that presumption does not apply if a court finds the original complaint wasn't made in good faith. Keep your dated records — the presumption is only useful if you can show when and what you complained about.
This is a plain-English overview, not legal advice. For anything serious, call HOME Line, Minnesota's free tenant hotline, first.